BI performance counter: Logon Successes Total

Applies to

SSRS

Description

This counter measures the number of successful logon attempts authenticated using RSWindowsNegotiate, RSWindowsNTLM, RSWindowsKerberos, and RSWindowsBasic authentication types.

When custom authentication is used in SSRS to handle additional authentication schemes then the value of the counter will always be set to zero. Another reason for having the counter value set to zero could be that the service was recently restarted.

Resolved by

DBAs, Network administrators, System administrators, Web administrators, Report developers

Suggested solutions

  1. Consider restarting your Report Server service after changing authentication type
  2. Incorrect configuration of Kerberos authentication may lead to HTTP status 401 unauthorized
  3. To verify configured authentication types, check the element in the RSReportServer.config (SSRS) file
  4. Consider changing account running Report Server to use local built-in accoun

Additional research

How to: Configure Windows Authentication in Reporting Services
Authentication Types in Reporting Services
Implement Kerberos Delegation with SSRS

 

To track BI performance metrics – consider using ApexSQL BI Monitor, a web application that monitors system, SSAS, SSIS and SSRS performance in real time.

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