BI performance counter: Total Cache Misses – Windows service

Applies to



This performance counter adds up the instances whereby a request such as subscription delivery or snapshot is not successfully rendered from a cache ever since the start of the Windows Service. This counter is cleared whenever Windows Service is restarted.

Resolved by

DBAs, Server administrators, System administrators, Web administrators, Report developers

Suggested solutions

  1. Allocate more memory (RAM)
  2. For a record of every HTTP requests handled by Report Server, you can go through the log files which is usually located as \Microsoft SQL Server\\Reporting Services\LogFiles

Additional research

Reporting Services Report Server
Report Server HTTP Log
Troubleshoot Processing of Reporting Services Reports


To track BI performance metrics – consider using ApexSQL BI Monitor, a web application that monitors system, SSAS, SSIS and SSRS performance in real time.

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